New built computer cpu overheating
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MintSharpii



Joined: 09 Aug 2013
Posts: 7

PostPosted: Fri Aug 09, 2013 2:19 pm    Post subject: New built computer cpu overheating Reply with quote

I know its pathetic to beg for help but I just built this and I am really desperate for an accurate answer because I cant just guess the issue, throw money at it and hope it works.

Anyways, my first post here after lingering around the forums and reading post for awhile now! Anyways, I did research on this issue and cant find anything on CPU overheat on a new custom built computer and cant find info relevant enough

I will post my cpuz dxdiag and cpuid to show spec and temp. Anyways my cpu is overheating and I need to get the temperature down. I need opinions on what is wrong because even with a stock CPU fan it shouldn't be almost reaching 90 on a full load. Lowest temp listed in the picture is idle, and max is full load ( i think) test on (the game) lead and gold.

The cpu has a turbo core with a 37x multiplier so it will overclock by itself to 3700mhz during gaming. My Mobo is 100% compatible, i mean hell it was basically made for this cpu. I throttled my cpu down to 2000ish mhz and it STILL runs hot even when I let it sit. The temperature in my room is about 75F

tldr;

you will spot the problem

http://imageshack.us/photo/my-images/59/pt5y.jpg/

http://imageshack.us/photo/my-images/594/b8po.jpg/

http://imageshack.us/photo/my-images/692/io0t.jpg/
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hardwarecop



Joined: 09 Mar 2012
Posts: 454
Location: Berlin, Germany

PostPosted: Fri Aug 09, 2013 2:35 pm    Post subject: Reply with quote

I can't see the problem on the pictures... Everything looks fine...

Anyways, always make sure that the case has a good airflow, arrange cables & other objects so that they don't block fresh air coming from the front fans (if you have any).

Thermal compound applied correctly? Fan mounted correctly?

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MintSharpii



Joined: 09 Aug 2013
Posts: 7

PostPosted: Fri Aug 09, 2013 2:54 pm    Post subject: Reply with quote

Thankyou for the quick reply, I am going to go get some arctic silver 5 therm and re seat the heatsink, I will update this post with an edit asap to let you know the results.
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hardwarecop



Joined: 09 Mar 2012
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Location: Berlin, Germany

PostPosted: Fri Aug 09, 2013 3:00 pm    Post subject: Reply with quote

No problem, sure.

Just if you think the thermal compound wasn't installed or installed correctly. If you know you did it correctly, you don't have to. Then it may refer to another problem ^^

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mavroxur



Joined: 06 Jul 2005
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Location: Wichita Falls, TX

PostPosted: Fri Aug 09, 2013 6:23 pm    Post subject: Reply with quote

Your "max" value isn't your current temp.
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MintSharpii



Joined: 09 Aug 2013
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PostPosted: Fri Aug 09, 2013 8:59 pm    Post subject: Reply with quote

Thanks for the quick response guys,
I know that max value is not the current temperature, but it shouldn't idle at 50c and full load 80+.

Under better inspection, I do have a fps decrease when gaming, but no complete freeze or reset of my computer even when reaching in the 80s

Another wierd thing I noticed is that when its idle and I open a file, for example click on a google chrome my temperature will rise up 15 - 20c within a second, maybe even less. within anoter 4 seconds of inactivity it goes back down to where it was.

so the update is I went and bought some thermal paste, cleaned the paste that was on the cpu, and heat sink and put some new thermal paste on.
I ended up applying it three or four times because the CPU still ran too hot. After everything from the pea sized spot of thermal even to the thin Spackle maneuver my temps stay the same. All the fans are running just fine but I still end up hanging around 50c.

After the thermal paste failed, I figured it might be the case, so I tested it closed and open and that had no real significant cooling effects, maybe a 1c drop. Is it possible that I was sent a faulty card? It is suppose to be brand new.
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hardwarecop



Joined: 09 Mar 2012
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Location: Berlin, Germany

PostPosted: Sat Aug 10, 2013 4:41 am    Post subject: Reply with quote

It doesn't matter if you have the case opened or not, if you don't have front and/or back fans, the problem is still there.

Here's an example: http://www.build-your-own-computer.net/image-files/computer-tower-cases-01.jpg

I'd prefer an independent power supply cooling, but this (still) should be a correct approach for a good airflow.
Maybe it's because of the hot weather or just the fact that the CPU's running hot?

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MintSharpii



Joined: 09 Aug 2013
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PostPosted: Tue Aug 13, 2013 6:21 pm    Post subject: Reply with quote

Okkayyyy well I got a new amd chip and motherboard, after market heat-sink that has outside manual control over the chip, so I can turn a nob and adjust the fan speed, and some arctic thermal paste, AND fans for airflow and im idleing the same at 46ish. What the hell is going on guys? This is making no sense to me.. is my AMD Athlon X4 705k just suppose to run at really high temperatures like that????? Where can I go to find out the max load my cpu should take. Im so stressed I've worked so hard on this.
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debs3759



Joined: 18 Jan 2006
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Location: Northampton, Divided Kingdom

PostPosted: Tue Aug 13, 2013 8:41 pm    Post subject: Reply with quote

What are your ambient temps (air temp) like? 46C doesn't sound too bad if it's mid summer where you are. It seems reasonable with most heatsinks to expect idle temp 20C above air temps.
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Qwerty



Joined: 20 May 2005
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Location: Germany

PostPosted: Wed Aug 14, 2013 8:30 am    Post subject: Reply with quote

@ off topic

Debs, I do like your new signature. Very Happy
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MintSharpii



Joined: 09 Aug 2013
Posts: 7

PostPosted: Wed Aug 14, 2013 4:37 pm    Post subject: Reply with quote

The temperatures are bad, AMD clarified this when I talked to them they said it was too high.

The only thing new I have found out is my cpu is an apu and it is directly supported by my motherboard so there shouldn't be any issues

My management is good everything is very neat and wired correctly, heat sink is great with the proper amount of thermal paste, ive reseated and reapplied 200 times to this computer already. I called AMD they said update the bios, they were already up to date. I called AMD back they said download the newest chip drivers, I did nothing just nothing is helping also when I called back they said it might be the ram, remove 1 ram and see the temps.. they are the same. Not to mention I am on my second motherboard and second apu/cpu chip of this type, so I know its not just a hardware error. People have used this build before and have had good results with temps

does ANYONE know? Sad I feel like taking it into a computer repair shop will do me no good because I have already done basically everything imaginable.
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fenyal



Joined: 15 Jan 2013
Posts: 92

PostPosted: Wed Aug 14, 2013 5:08 pm    Post subject: Reply with quote

try the cpu in another board? pain in the rear but an option. just throwing that out there.. is your vcore in acceptable limits? is the cpu being accidentally overclocked causing higher than normal temps?

edit*
i just did a bit of research and it looks like this processor has a bad habit of reporting the wrong temps inside the OS. check what the bios is saying and go with that. i say run prime95 for a couple hours and see if the processor throttles or the system crashes. check the heat coming out of your fan at load vs idle by hand and see if you feel it's dangerous.

i've had processors report the wrong temperature before.
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PostPosted: Wed Aug 14, 2013 8:50 pm    Post subject: Reply with quote

I would try it in another board but I dont have another to try it in. This is the second cpu and mother board that ive tried of the same type though. Everything seems to be okay... this is a complete inigma. Everything is fine... unless its my 430w corsair power supply somehow doing this? Confused
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fenyal



Joined: 15 Jan 2013
Posts: 92

PostPosted: Wed Aug 14, 2013 9:49 pm    Post subject: Reply with quote

what is your full system specs?
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MintSharpii



Joined: 09 Aug 2013
Posts: 7

PostPosted: Thu Aug 15, 2013 2:01 am    Post subject: Reply with quote

its based of this build exactly, if you look in the description and click the link for the parts it will take you to amazon where you can see every part of my computer

http://www.youtube.com/watch?v=3f6INgYBmGo
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