need opinions on ebay purchase

[metalmaker]

I recently purchased a chip on ebay that arrived damaged - a broken pin. Seller says there is no way the chip was shipped with a broken pin. Seller does not want to refund and says IF they decide a refund is appropriate - after I ship the chip back (international), I will NOT have my original $9 shipping charge refunded. Will only refund purchase price. I end up paying shipping both ways. Chip cost was about $25 + $9 =$34. Will cost me $5 to ship back by priority airmail - no insurance. The auction states all pins are straight and in good condition. When I received the chip I went back to look at the auction pictures more closely. Looks to me as if the pin was broken before shipped. Not easy to see unless you know the pin is broken.

What do you guys think of the pictures? Was the pin broken before shipping?

Pic with the circles and arrows is from the auction. I added the circles, arrows and print. I called out the scuff marks because seller was not convinced I am sending pics of the same chip as in the auction. Other pic is chip I received. You can count pins and see it is the same pin in both pics.

I did not want to post in ebay warning thread, or identify the seller, without some un-biased opinions.


Thanks,

Metalmaker

[debs3759]

It looks to me like the pin was broken before you bought it. As you say, with an image that bad it'shard to see if you';re not knowing to look for it.

[JAC]

can we see the auction listing?

[JAC]

paypal dispute
item not as described

[FDIV]

Looks like it was broken prior to shipping to me. I would post his name on the avoid list. I don't want to buy from him. I think he scammed you the whole time. He probably just thought you wouldn't bother with the return

[Robev]

I am the Seller involved in this transaction and I am certain that the DIP involved did NOT have a broken pin when it was shipped to Metalmaker.

I have a 100% eBay feedback as a Seller with hundreds of Positive Feedbacks from Buyers of Chips I have Sold and there is no way that I would would intentionally jeopodize that by Selling inaccurately described items on eBay. I have many repeat buyers and can assure you that this would not be the case if I sold inaccurately described Chips as I like to encourage Buyers to be repeat Buyers.

This is my first transaction with Metalmaker I would also like to point out that I have not refused him a refund on this DIP but have asked him to return it, as he stated he wished to, for my inspection prior to making a refund decision. I think that request is not unreasonable in these circumstances.

With regards to refunding him his shipping costs I merely pointed out to him my eBay auctions refund policy, as stated in my auctions, that Shipping Costs are not refundable. Again I intend to make a decision on that after I have had the opportunity to examine the chip on it's return to me.

I have sold a number of chips on eBay that have had broken pins and I am currently selling a couple currently that have broken pins. I always state in those auctions that the chip has broken Pins or that not all of the Pins have survived the extraction process. I also include pictures of the Chips From Both Sides if they do have broken Pins so that there can be no confusion.

With DIPs that have no Broken Pins, I have in the past, only shown pictures of one side, the top and the bottom. This transaction has taught me one lesson so far, in that in the future, I intend to show pictures of both sides of all DIP's as well as top and bottom.

I take a great deal of care on Packaging Chips prior to Shipping and many of my eBay Feedbacks have comments to that effect.

I Post eBay feedback on my Buyers as soon as I have shipped their items to them and do not wait for them to post feedback first. I do this because I have confidence that the items I ship them have been accurately described and also believe that the majority of Buyers are honest people like myself. From my experience as a Buyer on eBay I think that I would be in the Minority with regards to posting feedback first as a Seller.

I refused to be held to Ransom by Metalman when he threatened to both post negative feedback on eBay and post a warning thread on this site regarding this transaction because I would not immediately refund him his purchase price and shipping costs and quite frankly I see this Thread as Very Dirty Tactics and it is not endearing him to me.

I am also surprised that I have been prejudged by some of you before this issue has been resolved one way or another.

A number of members here have dealt with me in the past and know from experience the Quality and the Accurate Descriptions of the Chips I sell on eBay and also the Quality of my Packaging.

Finally so you all know exactly who I am, I am posting here the eBay Auction involved:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8792884929&rd=1&sspagename=STRK%3AMESO%3AIT&rd=1

I don't intend to comment further on this issue until it is resolved one way or another.

Robin Isaac (robevthebus)

[debs3759]

[Mixeur]

The pin doesn't appear to be missing but bent. But photos are really bad to see it clearly.
Am I right ?

[jrmunro]

I have bought a lot of chips from robevthebus and have never had a problem. The chips arrived as described and always in great condition because of the packaging.

John

[metalmaker]

First let me say that I do not think that Robev had any dishonest intent in the auction listing. Robev left me positive feedback after I paid, and before I received the chip. However, I did receive the chip with the pin broken and the pictures from the auction clearly show that the pin had some kind of issue, if not already broken, when the auction pic was scanned. What is odd about the break is that what is left of the pin on the chip shows no sign whatsoever of ever being bent. It is broke off right in the middle of the pin. See the pic. I think it corroded from the inside and just broke off. Perhaps in shipping, perhaps in packing, perhaps before- who knows? Mistakes happen. Accidents happen. I did not receive what was described in the auction. This I know.

You are not the only one with 100% feedback - At nearly 200 buy and sell transactions my feedback is still 100% too.

My complaint is how the issue is being handled, not with Robev's honesty.

Robev wrote:

[Robev]

Metalmaker, I disagree with your analysis of how this Forum and eBay feedback is designed to work.

I don't believe that these have been designed to be a tool to leverage the position of a party in a transaction

I do believe that they have been designed as a tool to report the satisfaction of parties to a transaction when each party to the transaction believe that the other party has completed their side of the transaction or will not complete their side of the transaction and that is how I use it.

Once I am paid and have shipped the item I leave positive feedback and that is appropriate. If I am not paid and have contacted the buyer a number of times and extended the Payment Timeframe from 7 Days to 1 Month then I leave negative feedback which is also appropriate.

Each party in a transaction of this nature is aware prior to the transaction taking place that the other party will most likely post feedback to report their satisfaction or dissatisfaction.

At this time you feel that I have not completed my side of the transaction and have contacted me to say so.

In response I have asked you to return the item involved along with the antistatic foam that the item was set on for my inspection prior to me making a decision about a refund of the item concerned. You should not prejudge my motives for asking for the return of the chip prior to agreeing to a refund.

After you have returned it, I will make further contact with you to discuss a remedy.

If at that time you feel the remedy offered is not satisfactory and we cannot agree to a mutually agreeable remedy then that is the time you should post appropriate feedback on eBay, bring it to this forum and pursue other remedies.

This is a very recent transaction and in my humble opinion you are premature in bringing it to this forum at this time.

Any further correspondence on this matter should be directed to me personally and not through this forum.

[sammyc]

Please continue discussion by PM before any user is further embarassed, this is a private matter between both members. Locked.