Help, banned from Web on my computer

[andreumitu]

Hello people, it's been a while since I've just started to learn about upgrading computers and I used this website to know which components I should use sometime.
The issue here is that for some reason I don't even know, I've been blocked on my computer and I can't do anything from there so now I'm writing with my phone.

I would appreciate some help because I'm just a guy from Barcelona-Spain. Not some bot or someone who want to mess with the Web or whatever could be. I've just started to learn and I would like to continue doing it.

Thank u very much for the help.

[Mr.Scott]

Your ISP probably blocked you because of malware infestation.
You need to contact them and find out exactly why. Also I would scan your whole system for malware.

[andreumitu]

I use the protection from Windows as my informàtic told me it was enough. Now I used the malwarebytes and put on quarentine some archives.

But I don't know how to get in contact with the one who could help me...