| View previous topic :: View next topic |
| Author |
Message |
Newbie
Guest
|
 Posted: Fri Jul 31, 2020 11:54 am Post subject: identify the processor origin |
 |
|
Hello.
We seem to be having an issue identifying the source and origin country as we are unable to track this inventory to our distributor for warranty of this processor. We request someone to provide which country we should approach service / warranty for. This will help us contact the appropriate vendor for the documentation and service for tjis item. Please find the attached processor picture to.help us identify the source.
Batch Number (FPO): L910E498
Serial Number (ATPO): 04213
This is the result from intel site (we need more details than just this generic info)-
The ATPO entered indicates a tray processor. Tray processors sold by resellers or system manufacturers are not covered under Intel warranty. Contact place of purchase for warranty options. If you have an Intel® Data Center Block system from Intel, you may be eligible for a warranty, please contact Intel Customer Support to determine eligibility.
Batch Number (FPO):
L910E498
Serial Number (ATPO):
04213 |
|
| Back to top |
|
 |
CPUShack
Joined: 16 Jun 2003
Posts: 34259
Location: State of Jefferson, USA
|
|
| Back to top |
|
|
svmlegacy
Joined: 15 Jun 2016
Posts: 551
Location: Canada
|
| Posted: Fri Jul 31, 2020 5:43 pm Post subject: Re: identify the processor origin |
|
|
| Newbie wrote: | Hello.
We seem to be having an issue identifying the source and origin country as we are unable to track this inventory to our distributor for warranty of this processor. We request someone to provide which country we should approach service / warranty for. This will help us contact the appropriate vendor for the documentation and service for tjis item. Please find the attached processor picture to.help us identify the source.
Batch Number (FPO): L910E498
Serial Number (ATPO): 04213
This is the result from intel site (we need more details than just this generic info)-
The ATPO entered indicates a tray processor. Tray processors sold by resellers or system manufacturers are not covered under Intel warranty. Contact place of purchase for warranty options. If you have an Intel® Data Center Block system from Intel, you may be eligible for a warranty, please contact Intel Customer Support to determine eligibility.
Batch Number (FPO):
L910E498
Serial Number (ATPO):
04213 |
Regrettably, neither of these numbers can be decoded to find the country it was sold in, AFAIK. Intel may keep track of this even for tray CPU's, but the provided tool only works for boxed chips. |
|
| Back to top |
|
|
topbestbuyinfo
Guest
|
| Posted: Sat Aug 01, 2020 6:19 am Post subject: |
|
|
| I called intel. And spent an hour with supervisor. And still no luck! Those tech support guys seem to be useless or dont want to give info. Attached pic of the processor. I cant seem to attach a pic of processor. But i can tell you its a 9900K with the Batch and ATPO AS Validated above in first thread. |
|
| Back to top |
|
|
debs3759
Joined: 18 Jan 2006
Posts: 9477
Location: Northampton, Divided Kingdom
|
| Posted: Sat Aug 01, 2020 8:31 am Post subject: |
|
|
To attach pictures you need to register and post as a member.
_________________
My graphics card database can be found at http://www.gpuzoo.com.
I can resist anything except temptation.
Debs |
|
| Back to top |
|
|
|
