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isa-d

Joined: 16 Aug 2006 Posts: 2984 Location: Italy
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Posted: Sat Oct 02, 2010 12:19 pm Post subject: Do you think to buy chips from ebayer acpsurplus? BEWARE!!! |
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Title says all, for the third time (and definitively last) ebayer acpsurplus, and related befreema/newoldpc sent me the wrong items
the first time I bought a NEC V20 with the Zilog writing on it, but received a normal V20 without writings
the second time I bought a WD microengine chip with the writing Microengine on it, but received a chip without the writing (note, on the auction there was a picture with the chip with the writing)
this time I bought a Thomson EF68B00P and received a Hitachi HD468B00P
this is not a problem for the cost (very low) but no response at my mails so I must start a Paypal complain
and I must advise also all the collector this seller is unreliable!! |
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magictom

Joined: 14 May 2009 Posts: 2281 Location: Hawaii
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Posted: Sat Oct 02, 2010 12:51 pm Post subject: |
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I've had trouble contacting him in the past via ebay, but usually reply to his direct e-mail - PM sent.
And while I agree these issues are sloppy, they are honest and fix them. |
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JAC

Joined: 24 Jul 2005 Posts: 3469
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Posted: Sat Oct 02, 2010 12:55 pm Post subject: |
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acpsurplus is O.K., you have to realise he is selling A LOT OF STUFF.. and probably well known to the chip buyers here. It doesnt take a genius to figure out the seller is not an expert on chips ( see some of the prices ) and the picture is only representative of a batch he is selling, I think he says something to that effect in his listings. |
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naked1300

Joined: 26 Jul 2007 Posts: 837 Location: Austria,
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Posted: Sat Oct 02, 2010 3:26 pm Post subject: |
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i bought 2 times there, and i had 2 times problems, trouble, and the wrong or missing parts.... _________________ INTEL CPU´s, Peripheral,Ram,Eprom... & many Datasheets @ www.cpu-galaxy.at |
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doccybrown

Joined: 03 Oct 2005 Posts: 1736 Location: Germany
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Posted: Sat Oct 02, 2010 3:49 pm Post subject: |
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Ordered 2 bubble memories and got a whole
box of 10  _________________ Ordem e Progresso |
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vezhlys

Joined: 01 Jun 2008 Posts: 411 Location: Lithuania, Vilnius
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Posted: Sat Oct 02, 2010 3:54 pm Post subject: |
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JAC, I don't agree that it is ok. Sellers are responsible for their shop and their clients satisfaction. If seller can't do it right there are lot of other thing to do in your life. He doesn't need to know what he sells well but he can describe and send what it is described... _________________ http://picasaweb.google.com/vezhlys/CPUsCollection |
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Chiefish

Joined: 23 Sep 2007 Posts: 2153 Location: Northwest N.J. U.S.A
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Posted: Sat Oct 02, 2010 7:03 pm Post subject: |
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I have bought a few chips from him and he also got one wrong, but I called him on the telephone and we took care of it, I didnt mind once, but if it happened 3 times I would hesitate buying again. _________________ "The only reason for time is so that everything doesn't happen at once." A.E. |
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JAC

Joined: 24 Jul 2005 Posts: 3469
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Posted: Sun Oct 03, 2010 4:27 am Post subject: |
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| Lots of sellers use a single picture for a multiple item sale. |
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Marcin

Joined: 02 Jan 2005 Posts: 8519 Location: Poland
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Posted: Sun Oct 03, 2010 5:52 am Post subject: |
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Sorry to hear that. You have to write to acpsurplus about that you want exactly same chips as on picture in auction. I have had good communication with him and for two deals no problems. _________________ Visit ABC CPU - Virtual CPU Museum. |
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isa-d

Joined: 16 Aug 2006 Posts: 2984 Location: Italy
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Posted: Sun Oct 03, 2010 6:55 am Post subject: |
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| Quote: | | Lots of sellers use a single picture for a multiple item sale |
about the Microengine chips, there was some auctions with them with different pictures, was my care choose the auction with the chips with writings and not only with the part number
about my last purchase, there wasn't a picture I bought it based on the part number
| Quote: | | Sorry to hear that. You have to write to acpsurplus about that you want exactly same chips as on picture in auction |
this is the message I sent to acpsurplus with the payment and he's reply
| Quote: | Please, be sure to send the EXACT items I bought, with the EXACT part number, not similar or compatible, thanks.
we do the very best we can
thanks
dave
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I think their best it's very low |
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jrmunro

Joined: 01 Feb 2003 Posts: 3149 Location: Vancouver, Canada
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Posted: Sun Oct 03, 2010 2:58 pm Post subject: |
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| I have had the same problem the last 3 times also. Before that eveything was great. One reply was they couldn`t find the chip that was in the auction so sent a different one. I think there are too many people involved which can lead to disorganization. They usually send me something for free in the next order to try and make up for it. |
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smithy

Joined: 27 Apr 2008 Posts: 2906 Location: Sydney, Australia
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Posted: Sun Oct 03, 2010 5:15 pm Post subject: |
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Back in June I bought 8 cpus from them, but they couldn't find 2 so refunded. I thought it was pretty poor listing items you don't have or can't find. _________________ My former Intel collection:
www.smithschips.com.au |
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tlccomp

Joined: 11 May 2006 Posts: 1212 Location: Southeast Wisconsin, USA
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Posted: Mon Oct 04, 2010 1:28 pm Post subject: |
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| doccybrown wrote: | Ordered 2 bubble memories and got a whole
box of 10  |
You've always been lucky  _________________ The two most common elements on Earth are oxygen and stupidity. |
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tlccomp

Joined: 11 May 2006 Posts: 1212 Location: Southeast Wisconsin, USA
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Posted: Mon Oct 04, 2010 1:30 pm Post subject: |
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In a few of their listings the pics don't match the description. Whenever I spot one I point it out to them and they usually fix the listing and send a reply thanking me.
I usually ask before I buy if the item / description is what I'll be getting. I've never had any problems with all the items I've purchased from them (fingers crossed). Hopefully it stays that way. _________________ The two most common elements on Earth are oxygen and stupidity. |
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