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Royg
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 Posted: Thu Jul 24, 2014 1:09 pm Post subject: Intel i7-3770 3.4 GHZ, 8 MB Cache, 1 Core Logical Processor |
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My PC has the i7 processor and I thought I was getting a quad core processor. In Win 7 Task Manager and MsCofig only reports a 1 core processor. What is this processor a 1 core or quad core?
Found this In Win Sys Report: Intel Core i7-3770 3.4 GHZ 3392 MHZ 1 Core Logical Processor.
Is this a quad core processor or not. I paid for a quad core from HP.
I suspect a hardware goof.
Thanks |
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mavroxur
Joined: 06 Jul 2005
Posts: 1192
Location: Wichita Falls, TX
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| Posted: Fri Jul 25, 2014 4:40 pm Post subject: |
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| Check BIOS and make sure mult-core is enabled. Should have been from the factory, but sounds like it's not. |
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Guest
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| Posted: Sat Jul 26, 2014 8:44 am Post subject: |
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| mavroxur wrote: | | Check BIOS and make sure mult-core is enabled. Should have been from the factory, but sounds like it's not. |
I did that, just says multi-processors are enabled as well as hyper threading.
On Belarc Advisor shows non of this being so. No cores listed and says no hyper threading.
I'm going to ship it back to HP. |
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mavroxur
Joined: 06 Jul 2005
Posts: 1192
Location: Wichita Falls, TX
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| Posted: Sun Jul 27, 2014 11:45 am Post subject: |
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| Next you should try making sure the BIOS is the latest version available from HP. It could be an older production board that doesn't support that chip fully. |
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gg1978
Joined: 31 Jul 2012
Posts: 1052
Location: Indiana, USA
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| Posted: Sun Jul 27, 2014 4:38 pm Post subject: |
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| I wonder if you have the uniproc HAL installed instead of the multicore HAL. |
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agent_x007
Joined: 16 May 2014
Posts: 14
Location: Europe
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| Posted: Mon Jul 28, 2014 2:20 pm Post subject: |
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U tried advanced boot settings in "msconfig" (Run...) ?
Procesor(s)/Maximum RAM, should be all unchcecked.
If they are not, uncheck them, and restart Your PC. |
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Guest
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| Posted: Sat Aug 02, 2014 10:01 am Post subject: |
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| agent_x007 wrote: | U tried advanced boot settings in "msconfig" (Run...) ?
Procesor(s)/Maximum RAM, should be all unchcecked.
If they are not, uncheck them, and restart Your PC. |
Thanks,
No, I did not try that. I sent this PC back to HP last week to let them sort it out. |
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Guest
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| Posted: Sat Aug 02, 2014 10:03 am Post subject: |
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| gg1978 wrote: | | I wonder if you have the uniproc HAL installed instead of the multicore HAL. |
It was purchased as a Quad Core PC. |
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