monitor problems.....
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Bev



Joined: 04 Dec 2006
Posts: 2

PostPosted: Tue Dec 05, 2006 8:24 am    Post subject: Reply with quote

I believe the warranty only applies to the original purchaser.

Their phone number is 1-866-600-2367 and they are on Pacific time.
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sammyc



Joined: 09 Dec 2005
Posts: 1668
Location: Scottish Borders

PostPosted: Tue Dec 05, 2006 8:36 am    Post subject: Reply with quote

Bev wrote:
I believe the warranty only applies to the original purchaser.

Their phone number is 1-866-600-2367 and they are on Pacific time.


Not the case when I have swapped out TFT's. And I have done a LOT.

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jd



Joined: 01 Jan 2006
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Location: Canada

PostPosted: Tue Dec 05, 2006 9:00 am    Post subject: Reply with quote

Laughing


OK you two...... like I said, I'll give them a call.


Just waiting a day or two t'ill my voice gets better (bad cold).




Thanx for info all.



JD
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jd



Joined: 01 Jan 2006
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PostPosted: Fri Jan 05, 2007 5:56 pm    Post subject: Reply with quote

Hi guys! Sorry to bring up this old topic.

First I'd like to say thank you it worked !!! I got the RMA Number for my free none working 17" LCD !

Now, I need to know how to do step 2 Shocked

How do I ship this RMA monitor out to the given address ?

What do I do ? Do I need a special mailing paper or ???


HELP !



JD
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sammyc



Joined: 09 Dec 2005
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PostPosted: Sun Jan 07, 2007 3:21 am    Post subject: Reply with quote

Told ya Surprised)

If you havent got a large courier set up, you can either - Ask a friend who has, OR use Canada post.

Would usually cost around £10-15 to ship something like that over here.

I must say though, I am dissapointed for you that they have not offered to collect. Most monitors are offered with an ONSITE warranty.

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jd



Joined: 01 Jan 2006
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PostPosted: Sun Jan 07, 2007 9:38 am    Post subject: Reply with quote

...yeah ! Well, at least I got the RMA # , could be worst Smile
Guess I'll just go use talk to my local UPS first befoe going all the way with Canada post. I know they'll have to put some sorta special RMA paper on the box for me to get results.

Anyway, thanx again folks (Sam) !





JD
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CPUShack



Joined: 16 Jun 2003
Posts: 34259
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PostPosted: Mon Jan 08, 2007 12:42 am    Post subject: Reply with quote

typically you need to have the RMA # CLEARLY written on the outside of the box.
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jd



Joined: 01 Jan 2006
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PostPosted: Mon Jan 08, 2007 7:31 am    Post subject: Reply with quote

Aaah ,bonus instructions ! Perfect, thanx ! Smile






JD
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debs3759



Joined: 18 Jan 2006
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Location: Northampton, Divided Kingdom

PostPosted: Mon Jan 08, 2007 10:23 am    Post subject: Reply with quote

sammyc wrote:
Told ya Surprised)

If you havent got a large courier set up, you can either - Ask a friend who has, OR use Canada post.

Would usually cost around £10-15 to ship something like that over here.

I must say though, I am dissapointed for you that they have not offered to collect. Most monitors are offered with an ONSITE warranty.


Hey Sammy - if you see this message, read your PMs. I sent you a reminder about shipping a Slot A processor to me last Tuesday, but you still haven't read it!!!! If you're waiting for me to appear on MSN, remember that I'm currently not online from home so won't be on MSN for a while...

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sammyc



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PostPosted: Tue Jan 09, 2007 4:19 am    Post subject: Reply with quote

lovely.
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jd



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PostPosted: Tue Jan 09, 2007 9:14 am    Post subject: Reply with quote

Very Happy
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